Northcote Medical

About US

Welcome to Northcote Medical

If you are seeking a Northcote doctor, we are equipped with state of the art facilities, experienced doctors and efficient personnel, Northcote Medical is the utmost professional and reliable private medical centre.

Extensive experience that surpasses a combined 60 years of knowledge and accreditations is what propels our medical centre and solidifies Northcote Medical as the leading patient care and assistance practice in Melbourne.

Our Fees

Fees at Northcote Medical

For all appointments from Tuesday 19 April.

Northcote Medical is a private GP clinic. We welcome all patients to make an appointment with us at any time.

A booking with one of our doctors for a standard appointment will incur an out-of-pocket fee.

Fees are the same for in person or telehealth consultations.

Bulk billing at Northcote Medical only applies for the following groups

  • If you are a current patient with us on a pensioner card, and have previously been bulk billed, you will continue to be bulk billed for your appointments between 9am – 3pm, Monday – Friday. Appointments outside of this time will incur a small fee. If you are a new patient, please see our fee table below.
  • Appointments for children receiving any of their scheduled immunisations under the National Immunisation Program and Victorian immunisation programs.

Out of Pocket Appointment Fee Table

Appointment/Service

Weekdays 8-9am

Weekdays 9am-3pm

Weekdays
3 – 5pm

Saturday

No Bulk-billed Appts

Children under 16

$50

$25

$50

$65.00

Healthcare Card Holders

$50

$25

$50

$65.00

Pensioners (excluding anyone who was a patient prior to April 19 2022)

$50

$25

$50

$65.00

Standard Consultation

$50

$50

$50

$65

Appointments with Dr Harry Hemley

Weekdays 8-9am

Weekdays 9am-1pm

Weekdays
1-5pm

Saturday

Children under 16

$50

$25

$50

$65

Healthcare Card Holders

$50

$25

$50

$65

Pensioners (excluding anyone who was a patient prior to April 19 2022)

$50

$25

$50

$65

Standard Consultation

$50

$50

$50

$65

Failure to attend an appointment:

Missing your appointment without prior notice means we cannot provide care to other patients who are unwell.  A “failure to attend fee” will apply should you fail to attend your appointment without notice.

  • $50 – applies to all patient appointments
Fees For Appointments attended PRIOR to Tuesday 19 April, 2022.

A booking with one of our doctors for a standard appointment will incur an out of pocket fee. Fees are the same for in person or Telehealth consultations. On weekdays, the out of pocket fee is $45. On weekends the out of pocket fee is $50, until 1pm and $60 from 1pm onwards.

As a mixed billing clinic, we provide bulk-billed appointments to eligible patients on weekdays between 9am and 2.45pm.

Eligible patients include:
– Aged Care Pensioners
– Healthcare cardholders
– Children under 16

Dr Harry Hemley provides bulk billing services for eligible patients between 9 am and 12.45 pm only.

Additional fees may occur according to the service, time and requirements of your appointment with us.

At times, you might book a double appointment for a longer consultation. Double appointments have an out of pocket fee of $60.

For new patients: All new patients will incur an initial once-off $45 out of pocket fee, including those who are eligible to be bulk billed.

If you cannot attend your appointment: We understand that sometimes things change and you are unable to attend your appointment. To cancel a booking, please call our team so we can provide care to other patients. 

A fee of $45 will be applied for appointments cancelled with less than 2 hours notice or for any patient who does not attend their doctors appointment. 

If you have any questions about our fees, please speak with any member of our team.

Patient Feedback

Your feedback is valuable to us and treated very seriously.  If you have any concerns with our service we would like to hear about it.  Feel free to discuss the matter with our practice staff or email our practice manager on reception@northcotedoc.com.au.  Every effort will be made to resolve matters to your satisfaction, however should you prefer a more formal resolution please direct your correspondence to:

Health Complaints Commissioner

Level 26, 570 Bourke Street

Melbourne   VIC   3000

Toll Free:  1300 582 113

Fax No.  03 9032 3111

Email:  hcc@hcc.vic.gov.au

Patient Personal Health Records

Your medical record is a confidential document.  It is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised members of staff.  No information regarding a patient will be given to any other person or organisation (by telephone or otherwise) without expressed permission from the patient. We abide by the strict National Privacy Principles available at www.privacy.gov.au/health/index.html or https://www.oaic.gov.au.